BEWARE OF RED CAP MOTORS

Have you had a bad experience with RED CRAP?

Let us know!

It started out legitimately enough . . . we were in the market for a 4x4 and we found one on ebay. . . well, we lost that bid and were disappointed. We made sure we really upped the ante for the next one and we won! Whooo-Hoo! Take a peak at the ad . . . and see why we were so happy:

Here a link to the ad

Doesn't that look like a terrrrrrrrrific truck? Sure, the bumper is mangled, but it runs GREAT. . . everything is "A-OK." The price was right and it was exactly what we needed - a dependable truck for the winter.

Oh, and we were happy. . . .For a bit.

Then we went to New Jersey to pick up our truck and the nightmare began.

1. They took our money. OH, that part went really nice and smooth. Boy, were they happy when we handed them the check. And so polite - just like people with RUNNING vehicles say that the people at Red Cap are. Of course, we were NOT given a title to our new vehicle, but we were promised to get it in the mail ASAP.

2. I knew from that point something was fishy. Well, we started on the two-hour drive home, me following my husband as he drove our new NON-TITLED vehicle. An hour into the trip, the vehicle starts stalling.

3. We call. They say to drive it back ON A HIGHWAY . . . I mean, Mr. Red CRAP was bowling and we must NOT interrupt that important diversion just because we were STRANDED.

4. So we try to drive back. Guess what happens? Go on . . .guess . . .RIGHT! We stalled. Where? On the highway. We backed up traffic quite admirably. State Troopers even stopped by to admire our handiwork at blocking traffic.

5. A kind Trooper helped us get our wonderful newly acquired CRAP into an empty lot. My husband and I were not very happy and the Trooper offered to make the call to get us the tow truck. He spoke to a woman who ensured us a tow was on the way to take it back to the dealership to be "fixed."

6. We waited. Started taking a better look at our purchase and found a lot of other things were not working - the vents, the a/c, the non-existant guts to the tape deck . . . Hmmm. We looked over the ad again. There must have been a mistake. I mean, superficially the truck we were stranded by did look like the one in the ad, but it certainly did not have the same TRAITS as the truck in the ad.

7. We waited some more. Time passes. Fast forward two HOURS. We get annoyed and call to ask, vehemently, where the tow truck is. And good old Paul tells us he didn't know we needed a tow. Yeah. NICE. So we wait some more. The Tropper stops by again, curious as to why it is like 11 pm and we are still in the vacant lot. We tell him that the message was never relayed. The Trooper gives us his name . . . so if we need to contact him in the future, say - AS A WITNESS - we know who to contact.

8. The tow truck come. Yippee. We drive home, disheartened, taking solace only in the fact that Paulie "Stands by his word!" and will "Fix the problems!" How nice! Problems we should have NEVER had in the first place.

9. Fast forward a few days. The scenario stands like this: They have our money. They have our crappy truck. We have no title.

9. Fast forward some more . . . lots of calls, lots of emails and then finally - we can go get it. Turns out we were out of gas. The gauge is broken. We asked about the other problems we had noticed. Oh, everything is fixed. GREAT.

10. We go AGAIN to get our vehicle. We get home in one piece. The next morning, we discover that it bleed out all the oil! Grrrrr.

11. Fast forward . . . tons of problems develop. In two months the vehicle was driven about four times. Everytime it was driven, new problems were discovered.

12. VERY fed up, we call PAUL and can you GUESS what he said? RIGHT AGAIN. "I stand by my product . . . " He will pay for the repairs.

13. Did I mention we STILL do not have the title? Check out these invoices. We have sunk nearly a GRAND in about a month and a half into a vehicle that was supposedly in great shape. . . . but technically it is not even OURS since we don't have a title to prove it!

14. Fast forward some more . . .we get the title, we send the reciepts . . . do we get reimbursed? NO. We email, we call, we fax. . . we contact Mercer County Consumer Affairs. . . . NOTHING.

Now, I have a medical problem. My one medication alone racks up over a hundred bucks a month and I am on at least 10 meds on a daily basis. I had to use my MEDICAL money to pay for the truck so my husband could get to work! We even told the kind wonderful empathetic (can you hear the sarcasm here?) people at Red CRAP. Have we heard back from them . . . . . Anyone care to take a guess at that burning question?

NO.

They are evil liars, cheats, greedy, unscrupulous . . . ah, the list can go on . . . I am sure you all have a few adjective to ad of your own!

They need to be dealt with - severely. Please continue to launch your campaigns. Flood ebay with complaints. Badger the Mercer County Office of Consumer Affairs. That way there will be official records of your complaints and the requests you made to resolve the issue. They have to be taught that they can not cheat us and get away with it!

Are you with us?!

Keep good records of EVERYTHING!

Don't forget: